🛡 Responsible Gaming

av77 — a safe and trusted
gaming environment

Gaming should be entertainment, not a burden. At av77, we always put the health and financial wellbeing of our players first.

Gaming should be entertainment

av77 wants players to see gaming as natural entertainment and to have an enjoyable experience. We are honest about the fact that gambling requires no special skill and can ultimately result in financial loss.

That is why we provide players with self-control tools, information, and support services at all times. If gambling ever causes you a problem, do not face it alone — contact us right away.

21+

Access is for players aged 21 and above only

The av77 platform is open only to adults aged 21 and above. No one under 21 is permitted to play any game. Players must confirm they are of legal age before they can open an account.

Self-management tools

Self-Exclusion

If you want to voluntarily pause or permanently stop playing, you can use the Self-Exclusion tool to block your account immediately.

Deposit Limits

You can set a maximum deposit amount on a daily, weekly, or monthly basis so you can play without running into financial difficulties.

Time-Out

If you feel you need a break, you can request a Time-Out ranging from 24 hours up to 30 days. Your access to play will be suspended immediately for that period.

Gaming History Review

You can view your gaming history, deposit and withdrawal records, and time spent on the platform, so you can assess your own patterns.

Alerts

If you exceed a set playing time, an automatic alert is sent to you so you can keep track of how long you have been playing.

24/7 Support

If you feel that gaming is becoming a problem, you can get immediate help from our specialists in Burmese via 24/7 Live Chat.

Signs that you may be experiencing a problem

If you notice any of the signs below, learn more about responsible gaming and contact us.

  • You are spending more and more money trying to win back what you have lost.
  • You are using money from family, friends, or work to play.
  • When you are not playing, you feel restless, tense, or anxious.
  • You are hiding your playing from family or people close to you.
  • You are taking out loans or selling your belongings to get money to play.
  • You have decided to stop but cannot control yourself and keep playing.

How to Set Limits

01

Log In to Your Account

Log in to your account via av77 Login and open your Profile settings.

02

Find Responsible Gaming

From the settings menu, select the "Responsible Gaming" section.

03

Set an Amount / Period

Choose and set a deposit limit, a playtime limit, or a Time-Out period.

04

Get Further Help

If you need stronger support, you can reach our specialists immediately via Live Chat.

av77's Commitments

We strictly follow these policies to protect our players.

Age Verification

We verify that all players are 21+ every day. If verification cannot be completed, the account will be suspended until any pending withdrawals are settled.

Responsible Advertising

Our ads are never directed at anyone under 21 or at players with gambling problems. We do not make promises that lost money will be recovered.

Personal Data Protection

Players' gaming activity data is protected with SSL encryption and is never shared with third parties.

Player Wellbeing Monitoring

If we detect serious changes in a player's gaming patterns, we commit to reaching out to them directly and offering support.

Fair Play Guarantee

Game results can be verified at any time, and we maintain players' trust through a guaranteed fair play commitment.

Ways to Get Help

Live Chat Support

Connect directly with our trained staff in Burmese through Live Chat, available 24/7. We are always ready to support players dealing with gambling-related distress or problems.

Email Contact

You can also reach us by email with your personal details handled with care. Contact us at: [email protected] — we will respond attentively.

Note: If gambling is causing financial, family, or mental health problems, contact us via Live Chat to request Self-Exclusion. Once excluded, you will not be able to continue playing for the set period.

Enjoy Gaming Responsibly

av77 is a platform that puts players' health and financial safety above games. If you have questions, read our FAQ, or browse our games.

Read FAQ

Questions About Responsible Gaming

Self-Exclusion is a tool that lets you request to block your own account for a set period. Message av77 Live Chat with "Request Self-Exclusion" and we will process it within 24 hours. During that period, you will not be able to deposit or play.

A deposit limit can be applied immediately. However, if you request to increase a limit, there may be a processing delay for safety reasons — it will not take effect straight away. Reducing a limit takes effect immediately.

Once your Time-Out period ends, you need to contact the av77 support team via Live Chat to reactivate your account. You cannot play immediately when the period expires — this is by design, to give players time to reconsider.

av77 verifies age during account registration and does not allow anyone under 21 to access the platform. We encourage parents to enable parental controls on their devices and to keep their account login details somewhere their children cannot see them.

When Self-Exclusion is processed, your remaining balance will be reviewed and then released to you. The av77 Live Chat support team will handle the withdrawal process, which normally takes between 30 minutes and 3 hours.

Bonuses do give players extra funds to play with. That said, av77's 120% Welcome Bonus comes with a 15x wagering requirement, and we are upfront about the fact that losses can occur. We encourage you to claim bonuses only within your own set budget.